At Medusa-art.com, we believe that the most effective way to build our business is through repeat customers and referrals, and the smartest way to do that is keeping our customers satisfied.
Medusa will refund the full purchase price (less shipping) within 14 days of the purchase date. Items can also be exchanged within 30 days. For exchanges, customers will pay for both shipments. This does not apply to items purchased on the Flexible Payment Plan.
Medusa offers a lifetime money-back guarantee of authenticity refund. If the piece purchased is not as represented, the purchase price will be refunded in full – it’s that simple.
For more information, contact us via e-mail or call 1-877-3MEDUSA.